Privacy Policy | Customers

INFORMATION PROVIDED FOR THE PROCESSING OF PERSONALDATA UNDER EX ART. 13 D.LGS. N. 196/2003 –  Regulation EU 679/2016 – Art. 13 

InformAmuse s.r.l. with registered office in via Nunzio Morello 20, Palermo, Italy 90144, VAT number IT05866240822, as Data Controller of personal data, provides the following information to explain the methods and purposes we put in place to treat users’ personal data.

1. Data Controller and Data Protection Officer
Data Controller is InformAmuse S.r.l. with registered office in via Nunzio Morello 20, Palermo, Italy 90144.
Data protection Officer is designated by the Data Controller and can be contacted on the email address dpo@informamuse.com or at the telephone number +39 091 303826.

2. Children Protection
Our company does not deal with personal information from children under 18 years, therefore we do not intend to ask or collect information of any kind. If you believe that you have inserted minor data accidentally or a child himself has entered his personal data please contact us to proceed immediately with the Elimination of such data and disable the account.

3. Treatment modality
Treatment shall mean any operation or set of operations carried out with or without the help of electronic means, concerning the collection, recording, organization, storage, consultation, processing, modification, selection, extraction, use, interconnection, blocking, distribution, notification and logging data.
The processing of data, as well as with paper can also be processed with the aid of electronic or automated, computerized, located in Italy or abroad, at the premises of the holder of the treatment or at the premises of other parties formally authorized to treat by the owner.

4. Access to data
Only employees and associates of the Data Controller can access your data, just for the finality expressed, as executors or processor or treatment or system administrator.  They can be authorized to treat data you provide, within the limits of their powers and in compliance with the instructions given to them by the data controller.

5. Data communication
Without your express consent (ex Art. 24 letter a), b), d) Privacy Code and art. 6 let. b) or c) GDPR), the holder may disclose your personal data for the purposes to the supervisory bodies, the judiciary and all other persons to whom communication is required by law to carry out the purposes mentioned. Your information will not be disclosed.

6. Privacy rights
Under ex art. 7 Privacy Code and art. 15 GDPR you have the right to:

  • obtain confirmation of the existence or otherwise of personal data concerning you, even if not yet recorded, and to have such communication in an intelligible form
  • obtain information about: a) the origin of personal data; b) finality and modality of the treatment; c) the logic applied in case of treatment with electronic instruments; d) the identity of the data controller, data processors and the representative designated pursuant to art. 5, comma 2 Privacy Code and art. 3, paragraph 1, GDPR; e) subjects or categories of subjects to whom the personal data may be communicated or who may know them as designate representative in the territory of the State, managers or agents
  • obtain a) updating, rectification or, where interested therein, integration of the data; b) cancellation, anonymization or blocking of data unlawfully processed, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed; c) certification that the operations in letters a) and b) have been notified, as also related to their contents, to those whom the data were communicated or disseminated, unless this requirement is impossible or involves the use of means manifestly disproportionate to the protected right.
  • oppose, totally or partially: a) for legitimate reasons the processing of personal data, pertinent for collection purposes; b) the processing of personal data for the purpose of sending advertising materials or direct selling or for carrying out market researches or commercial communications, through the use of automated calling systems without the intervention of an operator, via e-mail and/or through traditional marketing mode by telephone and/or letters. Please note that the right of opposition exposed in paragraph b), for purposes of direct marketing by automated ways extends to the traditional ones and that still remains the possibility for the person to fulfil the right of opposition even in part. Therefore, the user can choose to only receive traditional communications or automated communications only, or none of the two types of communication.

7. How to exercise the rights/Right to forget
You may at any time exercise rights:

  • sending a registered mail to InformAmuse S.r. l Via Nunzio Morello n. 20 — 90144-Palermo ITALY
  • sending an e-mail at privacy@informamuse.com or at informamuse@pec.it

8. Data Processor
Data processors are Amazon Web Services and Arcidiacono and Renda Studio.
Amazon Web Services is the provider of cloud services in which data are stored, systems used implement scrupulous and sophisticated controls, both technical and physical, designed to prevent unauthorized access and disclosure of sensitive data.
Arcidiacono and Renda Studio is the accounting firm that is responsible for the financial management of the company.

9. Collected Data
Informamuse s.r.l. collects information voluntarily provided by the user. For the art. 10 (é 10 o 9) purposes, user data have to be collected and processed in full compliance with current legislation. Note that the optional, explicit and voluntary sending of e-mails to the addresses indicated in this website entails the subsequent acquisition of the email address, necessary to respond to requests.
Among the data voluntarily provided by the user may be collected personally identifiable information such as:

  • First name
  • Last name
  • Date of birth
  • Place of birth
  • Fiscal code
  • Telephone number
  • Email address
  • Town
  • Province
  • Nation
  • Company

10. Purposes of data processing
The data processing is based on the principles of correctness, lawfulness and transparency, thus safeguarding your privacy and your rights. The information submitted to InformAmuse S.r.l. on the occasion of contractual relationships for the submission of offers, in the formation of contractual relations, in the demand for services and contacts are subject to data processing for the following purposes:

  • Sending the quote, you requested and only on your explicit, free and independent consent
  • Sending information, you requested only upon your explicit, free and independent consent
  • In case of refusal to provide data the consequences will be to prevent the good functioning of services requested.

Please note that if you are already our customer, we will send you commercial information concerning  Controller’s products and services, with your expressed consent given by ticking the appropriate box on the form.

11. Storage and period of treatment
Data will be stored:

  • On CRM (Customer Relationship Management) a client management system that resides on the Amazon Web Services cloud (so even outside the European Union)
  • On the corporate server via OwnCloud which manages logins
  • On the SAP, an enterprise management software.

The Controller of data will process personal data for a period of 10 years or throughout the period necessary for the provision of services required and in accordance with statutory obligations, as well as for the time needed to allow a possible defence and protection proceedings.

12. Data Transfer
Personal will not be disclosed, indeterminate subject can’t access to data in any possible form. Personal data can be reported to corporate marketing and administrative area in strict confidence and in accordance with current regulations.